1
Prepare sender details
Bring the information required by the branch or remittance process.
Money remittance
Send money to the Philippines through LOGO Cargo.
LOGO Cargo supports customers who need a trusted remittance path for family support, everyday needs, and community connection.
Short answer
How does LOGO Cargo remittance work?
Customers can send money through a LOGO Cargo branch or the LOGO Mobile App when service is available. Bring a valid ID, provide complete receiver details, confirm the current exchange rate and fees on the transaction date, and keep the reference number for tracking or support.
2
Provide recipient details
Confirm recipient name, payout destination, exchange rate, fees, and transaction information before sending. Exchange rates update daily and cannot be locked in advance.
3
Keep transaction records
Save the receipt and contact support if you need help with a remittance transaction.
FAQs
Money remittance questions.
How can I send money through LOGO Cargo?
Customers can send money through a LOGO Cargo branch or the LOGO Mobile App, depending on service availability in their location.
What do I need to send money?
Bring a valid ID and complete receiver details. The branch or app may ask for additional information depending on location, amount, and payout method.
How fast is a money transfer?
Many LOGO Cargo remittance transfers are instant or completed within a few minutes, though some transfers may complete within the same day depending on payout method and verification.
What are the current exchange rates and fees?
Exchange rates change daily and may vary by branch or transaction date. Rates cannot be locked in advance; the applicable rate is based on the date of transaction. Fees can depend on amount, service location, and payout method.
What does the receiver need to claim money?
The receiver needs a valid ID, the reference number, and the sender name. Only the registered receiver can claim the money unless LOGO Cargo gives other official instructions.
Can I cancel a remittance?
A remittance may be cancelled only if it has not yet been claimed. Contact customer support or the branch immediately if a correction or cancellation is needed.
Can the exchange rate be locked?
No. The exchange rate is updated daily, so the applicable rate is based on the date of the transaction.
What if the receiver name or amount is wrong?
Contact customer support or the sending branch immediately. Receiver name corrections must be handled before the money can be claimed.